Schedule
Click any day to add a shift. Drag a valet from the roster onto a day to prefill. Manage open shifts from the panel below. Matthew 6:33
Tap a day to see the full agenda. Matthew 6:33
My Schedule
Your assigned shifts. Clock in on arrival, out when done.
| Event | Venue | Role | Start | End | Clock |
|---|---|---|---|---|---|
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Billing — Events & Revenue
Create events, link clients, set pricing tier, send invoices. Staffing happens on Assign Shifts. Matthew 6:33 · 877-908-8271
| Date | Event | Client | Venue | Guests | Cars | Staff | Status | Quote | |
|---|---|---|---|---|---|---|---|---|---|
| Loading… | |||||||||
Assign Shifts
Drag a valet from the roster onto a date to assign. Drag a shift to a new date to reassign. Click an event to manage POC + roster. Colors: red = unstaffed · gold = partial · green = fully staffed.
Messages
Two-way SMS over the Digital Tix line (+1 629-280-4201). Inbound replies land here; reply or compose outbound. STOP / HELP / START honored automatically.
Compose
Recent Sends
| When | To | Context | Status |
|---|---|---|---|
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📣 Broadcast to All Active Staff
One text to every active, opted-in staff member at once, from the dispatch line. Use for shift calls, weather, urgent ops. Opted-out + inactive staff are skipped automatically.
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Ops Control
Watchdog kill-switch, synthetic ping, and notification audit trail. Admin-only.
Daily Report
Watchdog Kill-Switch
Test Ping
Recent Notifications
| When | Kind | Chan | To | Status | Sent | Error |
|---|---|---|---|---|---|---|
| Loading… | ||||||
HR Dashboard
One surface. People-first. Matthew 6:33 · 877-908-8271
Action queue
Click any name in any sub-tab to open the Person Drawer.
Each row shows pending / signed / expiring docs for that employee. Click → Person Drawer.
Team
Full roster — valets, lead valets, managers. Edit phone, email, role, status. Has-Login badge shows who has magic-linked in. Matthew 6:33 · 877-908-8271
| Name | Phone | Role | Status | Login | SMS | Source | ||
|---|---|---|---|---|---|---|---|---|
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Message HR
Send a question to HR. They'll reply via SMS, email, and right here. Matthew 6:33 · 877-908-8271
New Question
Your Threads
Attendance
Tap any entry to edit & approve. Role-color stripes · diagonal hatch = pending approval · 🔴 dot = needs review. Matthew 6:33
HR Documents
Required documents catalog. Every active doc applies to whichever roles are checked. Each new active document forces a fresh signature from every applicable user. Matthew 6:33
No documents yet. Tap + New Document to add the first one (waiver, dress code, application, etc.).
New Document
Bumping the version forces every applicable user to re-sign at the new version. Old signatures stay on file for audit.
Onboarding & Required Documents
These documents need your signature before you start. Tap each to read and sign. Type your full name as your e-signature. Matthew 6:33
✓ All documents signed. You're cleared to work.
Documents you've signed
Nothing signed yet.
My Identity Files
Driver's license, voided check, certifications. Encrypted at rest. Only you, HR, and management can view.
No identity files uploaded yet.
Document
By typing your full name below and submitting, you acknowledge you have read this document, understand it, and agree to its terms. This signature is recorded with timestamp + IP for compliance.
Locations
Permanent venues — hotels, event spaces, country clubs, hospitals, private lots. Mark each as private (TPG-managed) or public (client venue). Geofence radius governs clock-in proximity. Matthew 6:33
No locations match. Tap + New Location to add one.
New Location
🚦 Live Ops
LIVEReal-time retrieval board — cars awaiting pickup, SLA wait timers (green ≤5m · amber ≤10m · red >10m), and who's on shift. Auto-refreshes every 30s. Matthew 6:33
Awaiting pickup
On the lot
On shift now
📊 Analytics
Retrieval SLA, throughput, service quality, and labor over a date range. Revenue/tips need payment capture (not yet). Matthew 6:33
🚗 Retrieval SLA
📈 Throughput
✅ Service quality
👷 Labor
Tickets
Numbered tickets map 1:1 to key-box slots. 1–200 primary band, 301–400 overflow (different color). Daily reset per venue. Matthew 6:33
New Ticket
+ Add details (car / damage)
Ticket
Clocked In
Real-time roster — updates the moment anyone clocks in, takes a break, or clocks out. Matthew 6:33
No one is clocked in right now.
My Profile
Update your contact info. Email is read-only — changing it would break your login. Phone changes propagate to SMS routing. Matthew 6:33
Account
Emergency Contact
🔔 Notifications
Get an alert on your phone (and paired Apple Watch) when a guest requests their car and for shift reminders. Matthew 6:33
Set a Password (Faster Login)
Magic link still works. With a password you can sign in directly without checking email each time. Min 8 characters. Matthew 6:33
Resources
Open HR Agent 💬 Message HRDelete My Account
Permanently removes your login and personal profile from The Parking Guys portal. This cannot be undone. Historical shift and timesheet records may be retained by your employer where required by law. Matthew 6:33
Announcements
Post messages all team members see on their Calendar. Track who has acknowledged each post. Matthew 6:33 · 877-908-8271
Post a New Announcement
Recent Posts
SEO Rankings
Live Google rank tracking across every market. Auto-audited weekly (Sun 9am ET) + on demand. Matthew 6:33 · 877-908-8271
Coverage by market
Off-grid keywords · not in top 20 — blog targets
HR Inbox
Read employee questions, draft a reply with the HR Agent, edit, send. Every reply is audit-logged + delivered via SMS + email. Matthew 6:33
Threads
Good evening, —
877-908-8271
Time Off
Request time off. Your manager will review and approve or deny.
New Request
Your Requests
Shift Covers
Request someone to cover your shift, or pick up an available one.
Request Cover for Your Shift
Available Covers
Your Requests
Timesheets
Your hours this week. Tap a day to see shift details.
Sponsor Ads
Third-party sponsor placements on guest tickets (/t/ page + park & thank-you emails). Never SMS. Ads are suppressed on paid-branding venues. One ad per ticket is chosen by weighted rotation (priority). Matthew 6:33
New sponsor
New placement
📖 Handbook
Standard operating procedures, policies, and training. Tap a topic to read. Some require your acknowledgement. Matthew 6:33
New Article
Saving an edit bumps the version and re-prompts everyone to acknowledge the new text. Old acknowledgements stay on file for audit.
Acknowledge
Recorded with your name, timestamp, and IP for compliance.